Effective Date: 1.1.2025

Welcome to OnTrack Sliding Door Repair ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, www.ontrackslidingdoorrepair.com ("Website"). By accessing or using our Website, you agree to these Terms. If you do not agree, please do not use our Website.

1. Use of Our Website

By accessing our Website, you agree to:
✔ Use our Website for lawful purposes only.
✔ Not engage in unauthorized use, hacking, or data mining.
✔ Not copy, distribute, or modify content without our consent.
✔ Be at least 18 years old or have parental consent to use the site.

If you violate these Terms, we reserve the right to restrict or terminate your access to our Website.

2. Services Provided

OnTrack Sliding Door Repair provides:
✔ Information about our sliding door, window, and glass repair services.
✔ The ability to request quotes and schedule services.
✔ General home improvement tips related to our industry.

We make reasonable efforts to provide accurate and up-to-date information, but we do not guarantee the completeness or accuracy of any content on the Website.

3. Appointments & Service Requests

✔ Scheduling a service through our Website does not guarantee availability.
✔ Pricing estimates are subject to change based on final service assessment.
✔ Cancellations or rescheduling may be subject to fees or policy restrictions.

We reserve the right to decline service requests based on location, availability, or other business reasons.

4. Payments & Transactions

✔ Payments for services may be processed through third-party payment providers.
✔ By making a payment, you agree to comply with their terms and conditions.
✔ All transactions are final unless otherwise stated in our refund or cancellation policy.

We do not store credit card information and are not responsible for third-party payment processing security.

5. Intellectual Property

All content on our Website—including text, images, logos, and graphics—is owned by OnTrack Sliding Door Repair or licensed for our use.

✔ You may not:

• Copy, modify, distribute, or use our content for commercial purposes.

• Use our trademarks, branding, or images without written permission.

Unauthorized use may result in legal action.

6. User-Generated Content & Reviews

If you submit reviews, testimonials, or comments:
✔ You grant us a non-exclusive, worldwide, royalty-free license to use your content.
✔ We may display, modify, or remove any user-generated content at our discretion.
✔ You confirm that your content is truthful and does not violate third-party rights.

We reserve the right to moderate or remove inappropriate, misleading, or offensive content.

7. Third-Party Links & External Websites

Our Website may contain links to third-party websites (e.g., payment processors, affiliates, or service providers).

✔ We do not control third-party content or policies.
✔ We are not responsible for damages or issues related to external websites.
✔ Clicking on third-party links is at your own risk.

We encourage you to review their terms and privacy policies before engaging with third-party services.

8. Disclaimer of Warranties

Our Website is provided on an "as-is" and "as-available" basis.

✔ We do not guarantee:

• That the Website will be error-free or uninterrupted.

• That information on the site is always accurate, complete, or up to date.

• That services listed on the Website are available in all locations at all times.

We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

9. Limitation of Liability

To the fullest extent permitted by law, OnTrack Sliding Door Repair and its affiliates will not be liable for:

❌ Direct, indirect, or incidental damages resulting from Website use.
❌ Losses from service delays, miscommunications, or inaccuracies.
❌ Unauthorized access, security breaches, or cyber incidents.

Your sole remedy for dissatisfaction with our Website is to discontinue use.

10. Indemnification

You agree to defend, indemnify, and hold harmless OnTrack Sliding Door Repair from any claims, damages, losses, or expenses arising from:
✔ Your use of the Website.
✔ Your violation of these Terms.
✔ Your infringement of intellectual property rights or third-party content.

11. Changes to These Terms

We may update these Terms at any time. Any changes will be posted on this page, and continued use of the Website after updates means you accept the revised Terms.

✔ We recommend reviewing these Terms regularly to stay informed.

12. Governing Law & Dispute Resolution

✔ These Terms are governed by the laws of the State of California.
✔ Any disputes must first be resolved through direct negotiation.
✔ If unresolved, disputes may be settled through mediation or arbitration in California.

13. Contact Information

For questions about these Terms, please contact us:

📍 OnTrack Sliding Door Repair
📞 (760) 685-4206